Fee Protection Scheme ("FPS")
Introduction to FPS

The FPS serves to protect students’ fees in the event that a Private Education Institution ("PEI") is unable to continue operating due to insolvency, and/or regulatory closure. The FPS also protects students if the PEI fails to pay penalties or return fees to the students arising from judgement made against it by the Singapore courts.

EduTrust-certified PEIs are required to adopt the FPS to provide full protection for all fees paid by their students. Fees refer to all monies paid by the students to be enrolled in a PEI, excluding the application fee, agent commission fee (if applicable), miscellaneous fees (non- compulsory and non-standard fee paid only when necessary or where applicable, for example, the re-exam fee or charges for credit card payment, etc) and GST.


Fee Protection under the Insurance Scheme

General Introduction
OFS has adopted the fee insurance scheme. Under the insurance scheme, OFS shall purchase insurance to protect the fees payable by the student. The insurance coverage shall commence from the date of invoice, to cover the period from the date of payment of the fees, to at least the next payment date.

Master Insurance Policy
OFS has entered into a Master Insurance Policy with Lonpac Insurance Bhd, a CPE-approved insurance company, to protect the fees collected from the students.

The Master Insurance Policy sets out the scope of cover for indemnification by the insurance company.


OFS's Master Insurance Policy

OFS’s Insurance Certificate

Certificate of Insurance and Fee Protection Status
The insurance company will mail a softcopy of the Certificate of Insurance to the parent of the student.

Student's Certificate of Insurance for FPS

Claim Process
In the event of a FPS claim, the insured students should produce the following:

  • FPS Certificate of Insurance.
  • Identity card, passport and other proof of identity.
  • Valid Student Contract.
  • Original copies of tax invoices and receipts related to the studies as per the Student Contract.

Lonpac Insurance Bhd will notify all insured students of the claim procedures that must be followed.

In the event OFS is unable to continue operating due to insolvency, and/or regulatory closure, CPE (or any Singapore Government authority) may take charge, inform all affected parties, and organise the claims pay-out.

Affected students would be advised of the steps they would need to follow in order to file an FPS claim during the claim process.

For more information on the Private Education Act or FPS, please visit the CPE’s website http://www.cpe.gov.sg.



Fee Protection Scheme ("FPS")

Introduction to FPS

Fee Protection under the Insurance Scheme


Joyce Chee
Student Recruitment Manager



Soma Mathews
The Registrar

Overseas Family School

81 Pasir Ris Heights
Singapore 519292

Main: (65) 6738-0211
Fax: (65) 6733-8825